Terms of Use - US and Canada


Last updated: October 14, 2019

Welcome and thank you for using a Wizarding World service provided by us, Wizarding World Digital LLC.

These terms apply if you habitually reside in the United States of America or Canada. Otherwise, the Terms of Use for residents of the rest of the world govern your use of the service.

These terms form a legally binding contract between you and us. They apply to your use of our online, digital or mobile services, including each of our Wizarding World websites, apps, software and any of our other products, services, content and activities for which these terms are posted or linked (each, the “service”). Our relevant sites for the service are referred to below as the “sites” or to each one as a “site”.

Please read these terms carefully. THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS, AND INCLUDE WAIVERS OF RIGHTS, LIMITATIONS OF LIABILITY AND YOUR INDEMNITY TO US. THESE TERMS MAY ALSO REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, WAIVING YOUR RIGHT TO A JURY TRIAL AND CLASS ACTION RELIEF.

Some aspects of the service may be subject to additional terms. Those may include, among other things, codes of conduct, competition rules and payment or subscription terms, such as our Terms of Purchase for US residents or, if you are a UK resident, our Terms of Purchase for UK residents. When additional terms are made available for any aspect of the service, those additional terms also apply to your use of that aspect of the service and prevail in the event of an inconsistency with these terms.

By using the service, you agree to be bound by these terms, as well as any relevant additional terms (which are incorporated into these terms by reference), and you acknowledge the collection and use of your personal information and use of cookies by or for us and/or our subsidiary Wizarding World Digital Limited, as described in our Privacy Policy. If you do not wish to be bound by these terms and any relevant additional terms, please do not use the service.

Terms of Use – Contents

  1. Changes to these terms
  2. Your confirmations
  3. Our service
  4. User accounts: Wizarding Passport™
  5. Mobile devices
  6. Paid services
  7. Virtual items
  8. Third-party services
  9. User content
  10. Use of service
  11. Unsolicited submissions
  12. International use
  13. Disclaimer of warranties
  14. Limitation of liability
  15. Indemnity
  16. Dispute resolution
  17. Other important terms
  18. Accessibility
  19. Contact us

1 Changes to these terms

We reserve the right, in our discretion, to modify these terms (including any relevant additional terms) from time to time. We will notify you of modified terms or policies by posting them on the service, by emailing you at the email address that you have provided for your Wizarding Passport, and/or by using some other reasonable means to notify you. Your continued use of the service after such notice will constitute your agreement to the modified terms, which will apply to your ongoing use of the service.

So please review the posted terms, policies and any relevant additional terms each time you use the service.

2 Your confirmations

By accessing or otherwise using the service in any way, you confirm that you have sufficient legal capacity to agree to these terms. If you lack such capacity (such as if you are a minor), you confirm instead that you have obtained consent from your parent or guardian to do so.

You also confirm that you have read, understand and agree to abide by these terms and any relevant additional terms, and that you have read, understand and acknowledge the privacy and cookies practices set out in our Privacy Policy and, if you are a child, our Children’s Privacy Policy.

3 Our service

The service is run by Wizarding World Digital LLC, a limited liability company formed and registered in the State of Delaware, whose registered office is at 1209 Orange Street, Wilmington, New Castle County, Delaware 19801, U.S.A. and with company registration number 6798095. Our principal place of business is at 4000 Warner Boulevard, Burbank, CA 91522, U.S.A.

We grant you a limited license to access and use the service (along with any related support resources) for your personal, non-commercial use, solely as provided by these terms and any relevant additional terms and as permitted by the features and functionality of the service. That license is non-exclusive and revocable, and it cannot be transferred, assigned or sublicensed. It is also conditional on your full compliance with these terms and any relevant additional terms.

The service may allow you to view, preview, select, stream and access certain content, including video, audio, graphics, photos and text. Such use may be limited (for example, to supported devices, by geographic region, by time window or otherwise). Access will also require your use of an approved device with a sufficient mobile and/or online connection.

The service and its content are protected by copyrights, trademarks, service marks or other intellectual property rights that are owned by us or our licensors. Except for the limited license we grant in this section to access and use the service, we do not grant any other rights to you and all rights are reserved.

We respect the intellectual property rights of others and ask that you do the same. Any unauthorized use of our content or any other aspect of the service, or any part of it, will infringe copyright or other intellectual property rights. We reserve the right to take legal action against you to enforce our intellectual property rights or those of our licensors.

If you are accessing or using a test version of the service (or of any part of the service), then, in return for the opportunity to take part in the test, you agree to keep all non-public details of the test version confidential (and otherwise to comply with any additional terms that apply to the test version).

Any breach of these terms will automatically terminate the license granted to you under this section and require you to stop using the service and its content.

Any authorization to copy material granted by us in any part of the service for any reason is restricted to viewing a single copy for non-commercial, personal, entertainment use only, unless otherwise specified. It is also conditional on your keeping all copyright, trademark and other proprietary notices intact.

Except as specifically set out in these terms, we do not grant you any other rights in the service or its content. All rights that we have in the service and content are retained by us, including the right to modify, discontinue or suspend all or part of the service at any time, with or without notice.

No aspect of the service consists of any legal, financial, medical or other category of professional advice.

4 User accounts: Wizarding Passport™

(a) Your account with our service, and certain of the information you provide in connection with your account, are sometimes referred to as your Wizarding Passport. Your Wizarding Passport will identity you as a member of the Wizarding World service, and will serve as your credentials for logging into and using the service and other purposes.

(b) Account creation You may be required or permitted to create a Wizarding Passport or other account in order to access or use certain aspects of the service. You acknowledge that you have no ownership or other proprietary interest in your Wizarding Passport or any user account.

You confirm that all of the details you provide in connection with your account are about yourself and not about another individual (whether real or fictitious), and that you will update such details to keep them correct, current and complete.

(c) Investigations, suspensions and termination

We reserve the right, in our sole discretion, to investigate any actual or suspected breach of these terms and to suspend or terminate your account and to refuse you access to your account, the service, or its content (or any part of it) for any reason, including if we believe the information you provide is not correct, current or complete, or that you are otherwise in breach of these terms or any relevant law.

We may report your conduct, activity or identity to law enforcement or other appropriate authorities, take appropriate legal action against you, respond to requests for information regarding your account or use of the service, or otherwise take action to protect our rights and the rights of any third party.

BY ACCEPTING THESE TERMS, YOU WAIVE ANY CLAIMS THAT YOU MAY HAVE RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY ACTION TAKEN BY US DURING OR AS A RESULT OF SUCH INVESTIGATIONS.

(d) Account security

You may not use anyone else’s Wizarding Passport or other account at any time, and you may not allow anyone else to use your Wizarding Passport or other account at any time. You are responsible for all activity occurring under your Wizarding Passport or other account, including all activities or transactions conducted through the use of your Wizarding Passport or other account. You are responsible for maintaining the confidentiality of your account user name, password and any access code (such as a verification code), and agree not to disclose your user name, password or any such code to anyone.

You agree not to transfer, resell or otherwise convey your Wizarding Passport or other account or the right to use your Wizarding Passport or other account to anyone, and we shall not be liable for any loss you may incur as a result of someone else’s use of your Wizarding Passport or other account in such event.

If you have reason to believe that your account is no longer secure, you must:

  • promptly change your password; and

  • immediately notify us of the problem through our Customer Service contact page.

We may require you to change your account user name and password.

5 Mobile devices

(a) Wireless and internet charges

If you use a mobile device of any kind (including a mobile phone, tablet, laptop or other portable device) to interact with the service or to receive communications from us, you are solely responsible for all charges from your wireless and internet providers, including any data and messaging fees that you may incur.

(b) Apps

We may make certain mobile software apps available for download in connection with the service, whether from the site or via third-party app stores. Such stores will have their own additional terms of service, rules and policies. You will need to comply with those in addition to these terms.

You may only use such apps for personal use. If you download the app onto any device that you do not own, you must have the owner’s permission to do so, and you will be responsible for complying with these terms, whether or not you own the device.

You are not permitted to copy such apps unless necessary to use such apps on approved devices, and you are not permitted to reverse-engineer, create derivative works from, decompile, modify, translate, merge, alter, transfer or distribute any such apps, unless such actions cannot be prohibited by law.

We do not guarantee that the apps will be compatible with your device, hardware, viewport, platform, operating system or software. Each app will have various technical specifications (such as a particular device type, device platform, operating-system version, browser type or viewport size or a minimum memory requirement) that will need to be satisfied for the app to function properly (or at all) on your device.

Some app features, functions or content may require activation or may only be available if you have created an account with us, or only available for a certain locality or limited period of time.

We may choose to make available software updates, bug fixes, patches, add-ons or other changes or enhancements to the apps from time to time. Such updates may be automatic if you choose, or (at our discretion) mandatory if you wish to continue using the apps.

You may not use or otherwise export or re-export the apps, or any other software provided as part of the service, except as authorized by United States law and the laws of the jurisdiction in which the software was obtained. In particular, neither the apps, nor any other software, may be exported or re-exported into any U.S. embargoed countries or to any persons listed as prohibited under any relevant law or regulation.

So, if you download or use any software in connection with the service, you confirm that you are:

  • not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and

  • not listed on any U.S. Government list (or other country’s governmental list) of prohibited or restricted parties.

(c) iTunes App Store

The additional terms in this section 5(c) apply only to your use of apps downloaded through the iTunes App Store operated by Apple Inc. (“Apple”).

You agree that this agreement is solely between you and us, not Apple, and that Apple is not responsible for iTunes apps or their content. Apple has no obligation to provide any maintenance or support services in connection with iTunes apps.

You will not involve Apple in any claims relating to your use of iTunes apps, or in any third-party claims alleging infringement of intellectual property rights by the iTunes apps. You also agree to comply with all third-party agreements in connection with your use of iTunes apps (for example, your wireless provider agreement).

Finally, you agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries solely for the purpose of enforcing these additional terms against you in connection with your use of iTunes apps.

6 Paid services

Some aspects of the service may require payments, in which case those will be subject to additional terms.

7 Virtual items

The service may feature virtual items. Those may only be used within the service, and some may need to be claimed or otherwise activated before they can be used. You receive only a limited license to use them in connection with the service and as governed by these terms and any relevant additional terms.

8 Third-party services

Our service may link to, integrate with or incorporate third-party content, sites, platforms or other services (“third-party services”), including other providers of Wizarding World-related products, services, content, software, games, merchandise, stores, live events, tours, experiences, exhibitions or other activities, as well as advertisers, online merchants and social networks.

We do not endorse and are not responsible for any third-party services (whether in terms of how correct, accurate, valid, proper, reliable, legal, secure, available, usable or effective they may be or otherwise), and we do not accept any liability in such connection. References to third-party services do not imply endorsement of any third-party services by us or any association with their operators.

Your dealings with any third-party service are solely between you and that third-party service.

To learn more about a third-party service, please read its own terms of use and privacy and cookies policies.

9 User content

If any parts of the service allow you to post or otherwise submit any content to the service, that will be subject to additional terms.

10 Use of the service

In using the service, you must not:

  • attempt to interfere with the operation of the service in any way;

  • copy, reproduce, distribute, transfer, sell, license, publish, enter into a database, display, perform publicly, modify, create derivative works of, upload, edit, post, link to, frame, transmit, rent, lease, lend or sublicense, scrape, crawl or in any other way exploit any part of the service, except:

(a) if and as far as authorized by these terms or permitted by law; or

(b) in the case of public search engines (which are granted a revocable right to crawl publicly accessible parts of the service in compliance with instructions posted on relevant “robots.txt” files and without circumventing any technical barriers), for the sole purpose of creating public searchable indexes, but not caches or archives;

  • use any viruses, worms, bug exploits, or similar data-gathering and extraction tools on the service, or frame any part of the service, or attempt to tamper, hack, corrupt or impair the administration or security of the service;

  • transfer, assign, sublicense or otherwise dispose of any of your rights or obligations under these terms to any person or entity without our prior written consent, which may be withheld in our sole discretion (and any such purported disposal without our prior written consent will be null and void);

  • use any tools designed to compromise security or digital rights management technology (including password guessing programs, cracking tools or network probing tools) in connection with the service;

  • use the service for any commercial purposes, including sending “spam” or any malicious or disruptive communications;

  • decompile, reverse-engineer, disassemble or otherwise reduce the code used in any of our software (such as our apps or digital rights management features on the service) into a readable form in order (i) to examine the construction of such software or (ii) to copy or create other products based (in whole or in part) on such software or any feature of the service or piece of content available on the service (except only if and as far as permitted by law); or

  • intercept, record or modify network communications transmitted between any of our software (such as our apps or digital rights management features) and our networks or systems.

11 Unsolicited submissions

Please be aware that we do not accept unsolicited submissions of concepts, creative ideas, suggestions, stories, scripts or other potential creative content. This is to avoid the possibility of future misunderstanding when projects developed by our staff or representatives might seem to others to be similar to their submitted concepts, creative ideas, suggestions, stories, scripts or other potential creative content.

So please do not send us any unsolicited submissions. If you do send us an unsolicited submission, you understand and agree that your unsolicited submission does not create any fiduciary relationship between you and us, and that we are under no obligation to refrain from using the unsolicited submission (in whole or in part), to keep it confidential, or to compensate you if we make any use of it.

12 International use

We make no representation that every aspect of the service is appropriate or available for use in any particular jurisdiction. By choosing to access and use the service, you agree that:

(a) you do so on your own initiative and at your own risk;

(b) you will not use the service if doing so would cause us or our affiliates to breach any sanctions laws;

(c) you are responsible for complying with local laws and regulations, if and as far as local laws and regulations apply; and

(d) you specifically agree to comply with all relevant laws and regulations concerning the transmission of technical data exported from the country in which you reside.

If and as far as there is any inconsistency between (i) any of these terms (and/or any relevant additional terms) and (ii) your legal rights in your country of residence, your rights under your local law will prevail as to those specific terms.

13 Disclaimer of warranties

TO THE FULLEST EXTENT PERMISSIBLE UNDER RELEVANT LAW (AND EXCEPT WHERE OTHERWISE PROVIDED IN ANY ADDITIONAL TERMS):

  • YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.

  • THE SERVICE IS PROVIDED "AS IS” AND "AS AVAILABLE". WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

  • WE DO NOT WARRANT OR REPRESENT THAT THE SERVICE WILL BE AVAILABLE, UNINTERRUPTED, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE (OR THE SERVERS THAT MAKE THE SERVICE AVAILABLE) WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

  • WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE USE (OR THE RESULTS OF THE USE) OF THE SERVICE, INFORMATION, SOFTWARE, CONTENT OR OTHER MATERIALS AVAILABLE THROUGH THE SERVICE OR ANY WEBSITE, APP, PLATFORM OR SERVICE LINKED TO THE SERVICE, INCLUDING AS TO:

  • HOW CORRECT, ACCURATE, VALID, PROPER, RELIABLE, LEGAL, SECURE, AVAILABLE, USABLE OR EFFECTIVE THEY MAY BE OR OTHERWISE; OR

  • WHETHER OR NOT THEY INFRINGE THE RIGHTS OF OTHERS, AND WE ASSUME NO LIABILITY FOR ANY ERRORS OR OMISSIONS IN THEM. IF ANY RELEVANT LAW (SUCH AS YOUR LOCAL LAW) DOES NOT ALLOW SOME OR ALL THE EXCLUSIONS OR LIMITATIONS LISTED IN THIS SECTION 13, THOSE EXCLUSIONS OR LIMITATIONS WILL APPLY TO YOU ONLY AS FAR AS PERMITTED BY SUCH RELEVANT LAW.

14 Limitation of liability

TO THE FULLEST EXTENT PERMISSIBLE UNDER RELEVANT LAW (AND EXCEPT WHERE OTHERWISE PROVIDED IN ANY ADDITIONAL TERMS):

  • WE DO NOT ACCEPT ANY LIABILITY FOR ANY LOSS OR DAMAGE (DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY OR OTHER) ARISING FROM YOUR USE OF (OR INABILITY TO USE) THE SERVICE.

  • IN NO EVENT WILL OUR AGGREGATE LIABILITY TO YOU IN CONNECTION WITH THE SERVICE OR THESE TERMS EXCEED THE GREATER OF:

    • THE TOTAL AMOUNT (IF ANY) PAID BY YOU TO US IN THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR

    • ONE HUNDRED U.S. DOLLARS ($100).

  • THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION APPLY TO ALL ACTIONS, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION, REGARDLESS OF THE BASIS ON WHICH LIABILITY IS CLAIMED AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.

IF ANY RELEVANT LAW (SUCH AS YOUR LOCAL LAW) DOES NOT ALLOW SOME OR ALL THE EXCLUSIONS OR LIMITATIONS LISTED IN THIS SECTION 14, THOSE EXCLUSIONS OR LIMITATIONS WILL APPLY TO YOU ONLY AS FAR AS PERMITTED BY SUCH RELEVANT LAW.

For more information on your rights as a consumer under law, please consult your Citizens’ Advice Bureau, trading standards office or other similar organizations.

15 Indemnity

You agree to indemnify and hold harmless us, our affiliates and our and their respective officers, employees, agents and contractors from and against all losses, expenses, damages and costs (including reasonable legal fees and costs) resulting from: (i) your breach of any of the provisions of these terms; (ii) your use of the service; (iii) your submission of any content to the service; (iv) any use of your account in breach of these terms or your failure to fulfill any obligations incurred through the use of your account by you or a third party; or (v) your willful misconduct.

16 Dispute resolution

Except as otherwise required by law (such as any relevant requirements relating to dispute resolution under your local law):

(a) Informal resolution

If a dispute arises between you and us, you agree to provide us with notice of your complaint by email to [email protected] so that you and we can try to resolve the dispute informally within 60 days from the date when we receive your complaint.

(b) Relevant law, venue and language

Except as otherwise stated in these terms or required by law, these terms will be governed by, and construed and enforced in accordance with, the laws of the State of California, as they are applied to agreements entered into and to be performed entirely within California, excluding only the California body of laws concerning conflicts of law.

Except as set out below or otherwise required by law, you consent to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California, including for any action seeking to compel arbitration or to vacate an arbitral award, and consent to the personal jurisdiction of such courts.

You also acknowledge and agree that any relevant U.S. state-law implementation of the U.S. Uniform Computer Information Transactions Act (including any available remedies) will not apply to these terms and is hereby disclaimed.

Some laws may require that these terms be presented and enforceable in a language other than English. In all other cases, the English-language version of these terms shall prevail.

(c) Arbitration agreement – This section 16(c) applies only if you are a habitual resident of the United States.

(i) Arbitration

Except as otherwise required by law:

  • With the exception of class actions, small-claims court filings, or actions for preliminary injunctive relief (as further discussed below), any other dispute of any kind between you and us arising under these terms or in connection with your use of the service, if unresolved through the informal process outlined above, will be resolved by binding arbitration in Los Angeles County, California.

  • If you are an individual consumer using the service primarily for personal reasons such as to view entertainment content, as opposed to a business user or individual accessing the service for business purposes, and you are located within the United States, you may alternatively select your state of residence as the place of arbitration, but all other actions remain subject to the venue and choice-of-law provisions of section 16(b).

  • The arbitrator presiding over any such dispute will be a retired judge or justice of any state or federal court with substantial experience in the subject matter relevant to the matter in dispute and will follow California law, exclusive of conflict or choice-of-law rules, in adjudicating the dispute.

  • The parties acknowledge that the contract formed by these terms evidences a transaction involving interstate commerce. Despite the provision in the preceding paragraph on relevant substantive law, any arbitration conducted under these terms will be governed by the U.S. Federal Arbitration Act.

  • The arbitrator presiding over any such dispute will be instructed, whenever practicable, to resolve threshold legal issues by way of motions filed by the parties. The parties also agree to follow JAMS’ streamlined arbitration rules and procedures then in effect in arbitrating any such dispute, except to the extent that the JAMS rules are inconsistent with this section 16(c), including the class-action waiver described below. The JAMS rules are available at www.jamsadr.com.

  • The arbitrator (and not any federal, state or local court or agency) will have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these terms, including any claim that all or any part of these terms is void or voidable, or whether a claim is subject to arbitration. The arbitrator will be empowered to grant whatever relief would be available in a court under law or in equity, other than class relief. The arbitrator’s award will be written and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.

  • If you are an individual consumer, we shall pay all arbitration administrative fees and fees for the arbitrator’s services, other than the $250 filing fee required for you to initiate a claim.

  • If you are an individual consumer and the claim you wish to assert against us is for less than $10,000, then, if you choose: (i) the arbitration may proceed in person, by telephone or by written briefs; or (ii) you may instead of arbitration bring your claim in small-claims court. If either party files a claim in state or federal court that is required by these terms to have been brought to arbitration, then the other party will be entitled to such party’s reasonable legal fees incurred in successfully compelling arbitration.

  • Both parties reserve the right to seek a preliminary injunction or temporary restraining order from a federal or state court located in Los Angeles County, California. But after such request for relief has been adjudicated by that court, the remainder of the dispute will be resolved by binding arbitration as set out in these terms.

(ii) Class-action waiver

DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS, AND ANY CLAIMS BROUGHT UNDER THESE TERMS OR IN CONNECTION WITH THE SERVICE MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITIES, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING.

The parties also agree not to take part in any class action (existing or future) brought by any third party arising under these terms or in connection with the service. If any court or arbitrator determines that the class-action waiver set out in this paragraph is void or unenforceable for any reason, or that an arbitration under these terms can proceed on a class-wide basis, then such class action is not subject to arbitration and must be litigated in a state or federal court in Los Angeles County, California.

(iii) Opt-out

If you are an individual consumer, you may opt out of the agreement to arbitrate under this section 16(c) within 30 days of first accepting these terms by fully and accurately completing the opt-out form, including providing: (A) your full legal name; (B) your complete mailing address; (C) your phone number; (D) if relevant, the user name associated with your account; and (E) the date of your initial use of the service.

17 Other important terms

(a) Force majeure

We shall not have any liability to you by reason of any delay or failure to perform any obligation under these terms if the delay or failure is caused by force majeure (such as any act of God, storm, fire, casualty, unanticipated work stoppage, power outage, satellite failure, strike, lock-out, labor dispute, civil disturbance, riot, war, national emergency or governmental action) or other cause beyond our control.

(b) No waiver

No failure or delay by us in exercising our rights under these terms will amount to a waiver of those rights, nor will any partial exercise of any such rights preclude further exercise of those rights.

(c) Severability

If any provision of these terms is held unlawful, void or for any reason unenforceable, that provision will be considered severable from these terms and will not affect the validity and enforceability of any remaining provisions.

(d) Interpretation

The titles of the sections of these terms are for convenience of reference only and are not to be considered in interpreting this Agreement. In these terms, unless the context clearly requires otherwise, any reference to: (a) the plural includes the singular, the singular the plural, and the part the whole; (b) “or” has the inclusive meaning frequently identified with the phrase “and/or”; (c) “for example”, “in particular”, “including”, “other”, “such as” or similar words is without limitation. Any reference in these terms to any statute, rule, regulation or agreement (including these terms) will be treated as including that statute, rule, regulation or agreement as it may be modified, varied, amended or supplemented from time to time.

(e) Survival

Any provision of these terms which by its nature contemplates your or our continued compliance after the end of the contract formed by these terms will survive the end of that contract.

(f) Entire agreement

These terms, including any relevant additional terms, forms the entire agreement between you and us relating to the matters contained in them.

(g) No rights for third parties

Except as far as specifically stated in these terms (such as in section 5(c)), these terms do not give rise to any rights for any third party to enforce any of these terms.

(h) Written communications

Applicable laws may require that some of the information or communications we send to you should be in writing. When using the service, you accept that communication with us will be mainly electronic. We may contact you by email or provide you with information by posting notices on the site. For contractual purposes, you agree to such electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications will be in writing. This condition does not affect your rights as a consumer under law.

18 Accessibility

We strive to make the content on the site usable by all visitors, including those with disabilities. If you are having difficulty using the site, with or without assistive technology, please contact us at [email protected]. To enable us to reply in a manner most helpful to you, please indicate the nature of your difficulty using the site, the specific site address (URL link) at issue, and your full contact information, including email address and phone number. Thank you for helping us make your online experience more enjoyable.

19 Contact us

You may contact us at the address stated in section 18 above for an accessibility request, or contact Customer Service with general enquiries. Please do not send us any unsolicited submissions.

IF YOU DO NOT AGREE TO BE LEGALLY BOUND BY ALL OF THE ABOVE TERMS, PLEASE DO NOT ACCESS OR USE THE SERVICE.